Q: Can I place my order with you over the phone?
A: Sure! Just give us a call during our regular business hours.
Keep in mind that I am a small shop! I talk to many people every day about shadow boxes and flag cases. I enjoy our conversations too, but I will not remember details much past our conversation. Please follow up with us with an email…this way, I’ll have something to refer to, or create your file with!
Thanks for understanding!!
Q: I like your work, but I do not see a box that is the size I need. Can I get one custom sized?
A: Yes, I can make boxes to almost any size. Let us know what you are looking for, and we can send you a quote!
Q: If I order my box today, when will it ship?
A: Lead times vary , but count on a bit of a wait for shipping.
This is the week of March 4, 2024.
Orders for Shadow Boxes and Flag Cases made this week are scheduled for production and shipment in the First week of November 2024 …yes, demand remains high, and order spots fill up fast!
I am currently running on schedule, and anticipate cutting into my backlog in 2024!
I will make NO commitment to produce and ship orders intended for Christmas Delivery. Sorry folks…no cutting in line!
We do not schedule orders for the first 2 weeks of April, the last week of July, the first week of August, and the last 2 weeks of December. While we are open, these weeks are set aside for me to play catch up, and allow my staff to take some well deserved time off.
Office hours will be between 9 am and 3 pm Eastern Time, Monday – Friday. The office is closed weekends and holidays.